HI THERE,
I'm Kelsey Thompson, AIFD, PFCI
I love traveling with my family, always say yes to parrot tulips and have a slight obsession with chocolate-dipped potato chips.

A BIT MORE ABOUT MY JOURNEY
I'm stubbornly creative and I'm not afraid to say,
"I don't know, but I'll research it to death and get back to you".
I'm a little sarcastic, a big ol' softie and a "type A" personality. My husband says I'm A+ but he's cute so I'm choosing to take that as a compliment. We have 2 kids, 1 business and a partridge in a pear tree. (Just kidding, I'm allergic to pet dander.)
I opened my brick and mortar shop in Algona, Iowa with a prayer and some hand-me-down tools in 2011. I had a business degree and a half-case of Ramen noodles. But by golly, we are florists. We are do-ers, we are creators. I mean, who else can make a standing spray out of a stick of gum and a dandelion? So I worked, and I failed, and I learned, and I grew.
After 15 years as owner, I recently sold my shop - but once a florist, always a florist! I still work part-time as a designer because I feel strongly that if I’m teaching about being in the trenches…. I should be in the trenches!! That chapter taught me everything, and I'm not done with flowers yet.
What I am done with is keeping all of that hard-won knowledge to myself. As I grew my business, I developed a deep passion for education — specifically for florists who are trying to figure out the business side of things while still doing the creative work they love. There is a real shortage of reliable, practical business and marketing resources for retail floral shops, and that gap keeps too many talented florists stuck.
So Petals & Profits was born — and has grown into a full consulting practice. I work with florists on everything from marketing to staff training to business strategy, and I partner with suppliers, growers, and wholesalers who want to connect more effectively with their florist customers. I also develop educational content, speak at industry events, and teach hands-on design and business workshops across the country.
If you're in the floral industry and you want a fresh perspective from someone who's been on both sides of it — let's talk.

If I had a bumper sticker, it would say "will travel for snacks and flowers".


What I love to do For Florists

Branding
The experience your customers have with your shop goes hand in hand with the story your brand is telling them.

Promotional Planning
Using long-term planning for your promotions can inform your purchasing decisions and staffing. The two biggest costs in your business.

Business Systems
Do you have a good task management system in place? Talk dirty to me.

Content Creation
Email/blog templates, "plug and post" captions and graphics to keep your personality in your content and save you time.
AKA The Content Club

Coaching
Everyone needs someone in their corner.....your cheerleader, business confidant and support system.

Social Media Psychology
Engaging content - and posts that sell as well as connect - are what moves a business forward on social media platforms.

Training
Systems and processes are no good if you don't know what to do with them. Let's workshop together! I train via Zoom or come on-site.

Sales Strategy
Pricing (and desiging) for profits, and sales techniques that convert buyers into fans.
Need help with the day-to-day?
I have resources to help you market, promote, organize and simplify your day-to-day tasks as a florist - all ready
to download and use. Save hours each month and get your marketing and shop tasks done quickly, so you can
get back to doing what you love and growing your business.
SLIDE INTO MY INBOX
Let's be Pen Pals.
I always love to hear from fellow florists. Have comments, ideas or questions about my potato chip supplier? Contact me here.

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